Randall-Story State Bank

 

 

 

Touch Tone Teller

Bank by phone 24 hours a day, seven days a week with Touch Tone Teller.  It is a convenient way to access your accounts!  Our Touch Tone Teller service is simple to use - all you need to get started is your account number, your Social Security Number, and a touch tone phone.

Check your account information, verify transactions, and transfer funds with your phone -  from your home, office, or cell phone.  It is easy to use and is completely private.

Here's how to get started:

  1. Be ready with your account number.  For your first call, you will use the last four digits of your Social Security Number as your Personal Identification Number (PIN).  During your call, you will be asked to establish your own PIN.
  2. Dial 1.515.224.8395.
  3. After the greeting, enter your bank location code, which is "4".
  4. Simply follow the voice instructions and banking options you receive.

If you have any questions regarding the Touch Tone Teller Service from Randall-Story State Bank, please call us at 515.733.4396 during regular business hours.